Customer FAQ
Frequently Asked Questions
Quick answers about our pickleball bags, shipping and returns.
Top Questions Before Checkout
How much is shipping?
A flat US$9 per order, and free on orders of US$69 or more.
Are these bags branded?
Most are unbranded. When a bag carries a small brand's logo, the product page says so and the logo is shown in the photos.
Can I choose a different color?
Yes. Email us within 12 hours of ordering with the color you want from the product photos.
Do you have bags with a shoe compartment?
Yes. See our Pickleball Bags with Shoe Compartment collection; each bag there has a separate pocket for shoes.
How long does shipping take?
Orders ship within 1–3 business days and usually arrive in the US within 7–15 business days, with tracking.
What is your return policy?
30-day returns. If an item arrives damaged or wrong, we replace or refund it at no cost to you.
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General
Will my paddles fit?
Every bag we sell fits standard pickleball paddles. Where we know the exact number, the product page says how many paddles it holds.
Do you have bags with a shoe compartment?
Yes. See our Pickleball Bags with Shoe Compartment collection; each bag there has a separate pocket for shoes.
How much is shipping?
A flat US$9 per order, and free on orders of US$69 or more.
How long does shipping take?
Orders ship within 1–3 business days and usually arrive in the US within 7–15 business days, with tracking.
Can I choose a different color?
Yes. Email us within 12 hours of ordering with the color you want from the product photos.
What is your return policy?
30-day returns. If an item arrives damaged or wrong, we replace or refund it at no cost to you.
Are these bags branded?
Most are unbranded. When a bag carries a small brand's logo, the product page says so and the logo is shown in the photos.
Need more support?
If your issue is still unresolved, contact support with your order details and we will help as quickly as possible.